01
Driver
Uploads once, on their phone
Photograph a license; Credence reads the fields. Verify your identity and consent to a background check. About fifteen minutes, start to finish.
Credentialing system of record
Trust everymile.
Credence is the shared record of trust between health plans, transportation providers, and the drivers who carry their members — so everyone knows, at any moment, exactly who is cleared to drive.
20 min
to get a driver credentialed
90 days
expirations caught early
100%
immutable audit trail
Ledger live//1,284 drivers verified/24 provider networks/Every action signed & permanent
Plugs into the systems credentialing already depends on
Identity verificationBackground checksState DMV recordsLicense & permit registriesHealth plan systemsSingle sign-onIdentity verificationBackground checksState DMV recordsLicense & permit registriesHealth plan systemsSingle sign-on
The problem / 01
Compliance lives in spreadsheets, inboxes, and hope.
A health plan is accountable for every driver who touches a member — but the proof is scattered across PDF attachments, shared drives, and a provider's word that everything's current. When an auditor asks “was this driver credentialed on March 15?”, nobody can answer with confidence.
01
Documents, not data
A license is a scanned PDF in a folder — not a structured expiration date anyone can act on. Renewals slip. Nobody's watching the calendar.
02
No point in time
Compliance is a snapshot at best. There's no way to reconstruct who was cleared on a given day — the question every audit eventually asks.
03
Trust by assertion
Plans take providers at their word; providers chase drivers over text. One expired cert becomes a denied claim, or worse, an uninsured trip.
How it works / 02
One chain of trust, end to end.
02
Provider
Reviews and approves
The extracted data lands in a review queue, document beside fields. Approve, reject with a reason, or publish a background check up to the plan — keyboard-fast.
03
Health plan
Sees the network, live
Every provider's compliance, every driver's status, rolled up and queryable to any past date. Audit-ready without a single email.
The product / 03
Built like infrastructure. Felt like relief.
AI extraction
Data over documents
Drivers photograph a credential; Credence reads the fields and asks them to proofread, not retype. What used to be data entry becomes a ten-second confirmation — and the structured dates feed everything downstream.
- Reads license, CPR, insurance, inspection & more
- Confidence scored, with the source highlighted
- The driver confirms — they never transcribe
license_front.pdf
Full name
MARIA L VASQUEZ
99%
Date of birth
1986-03-14
97%
License number
S420 9876 5432
93%
Expires
2028-03-14
high
Read from the document · proofread, don't retype
Compliance, point-in-time
Answer the question every audit asks
A health plan sees its whole network as a stack of compliance ribbons — credentialed, expiring, lapsed — and can drag a single date control to reconstruct exactly who was cleared on any past day.
- Network rollup that scales to hundreds of providers
- Drag to any date — the whole view re-renders
- Export audit-ready evidence in a click
Network compliance · as of today
Sunrise Transport78%
Metro NEMT71%
Allied Mobility83%
Capital Rides64%
As ofMar 15, 2026
Audit trail
Trust you can show, not just claim
Every upload, approval, rejection, and expiration is written to an immutable ledger — visible by default on every record, not buried in a settings tab. 'Approved by, at' is always one glance away.
- Immutable — entries are never edited or deleted
- Surfaced on every driver, vehicle, and document
- Filterable, exportable, evidence-grade
Audit trail · immutable
MAY 2214:18Sara Cho approved CPR card · Maria Vasquez
MAY 2214:14Maria Vasquez uploaded CPR card
MAY 1411:02Background check returned result · clear
MAY 1410:58Maria Vasquez consented to background check
Every action, signed and permanent
For the driver / 04
A credential record that belongs to you.
Every document a driver uploads is parsed, verified, and kept on their own record. Change providers and the credentials come along — no re-uploading, no starting over. The work of getting verified is done once.
Who it's for / 05
One record. Three points of view.
Health plans & state agencies
Prove network compliance on demand
- Live rollup across every provider
- Point-in-time queries for any audit
- Author credentialing policies once, apply to all
Transportation providers
Clear your queue, keep your contract
- A review inbox built for speed
- Catch expirations 90 days early
- Adjudicate background checks, publish to the plan
Drivers
Get on the road in twenty minutes
- Snap a photo — we read the rest
- One checklist, one screen at a time
- Credentials you keep and carry
Security & trust / 06
Healthcare-grade by default.
Credence handles sensitive identity and credentialing data on behalf of health plans and the providers they trust. Strong security and compliance aren't features here — they're the foundation everything else is built on.
HIPAA-compliant
Least-privilege access, encryption in transit and at rest, and a documented data-handling posture.
FCRA-compliant
Background-check consent and adjudication built to the letter — disclosures, pre-adverse, and adverse flows.
Immutable ledger
Every consequential action is signed and permanent. The record can be shown to an auditor as-is.
Verified identity
Government-grade identity proofing confirms every driver is who they say they are. Credence never stores a driver's SSN.
Role-scoped access
Plans read; providers act. Each party sees exactly — and only — what their role allows.
Point-in-time evidence
Reconstruct the exact compliance state of any driver or network on any past date.
1,284
drivers credentialed
24
providers in network
4h 12m
median review time
82.4%
network compliance, live
Request a demo
Know exactly who's cleared to drive.
A thirty-minute walkthrough with your own providers and policies. We'll show you the rollup, the point-in-time query, and the driver experience end to end.
Drivers: you'll get an invite from the company you drive for — no account needed here.