The trust behind the credential.
Credence is a fully managed credentialing service for healthcare transportation networks. We credential the providers in your network, along with the drivers and vehicles that serve your members, and keep every credential current.
Transportation gets less scrutiny than the rest of the network.
Health plans hold clinical providers to rigorous, well-documented credentialing standards. The transportation providers who meet members at their door are often checked once at contracting, left to a broker, or tracked in spreadsheets.
Expired insurance, lapsed licenses, and missed renewals tend to surface after the fact — in a complaint, an incident, or an audit finding. And when something lapses, the accountability still lands with you.
We run credentialing for your network. You keep the oversight.
We start with your state contract, your policies, and your accreditation requirements, and turn them into one credentialing standard for every provider in your network.
Then we do the work: bringing each provider into the process, verifying what your standard requires, watching every expiration date, and following up until each renewal is in. All outreach and follow-up is ours.
You get regular network status reporting, and documentation for any provider as of any date, whenever you ask for it.
What we stand for.
One standard
Every provider in your network held to the same credentialing criteria, applied the same way every time.
Always current
Every credential watched daily, not once a cycle, with renewals chased well before they lapse.
Documented
Approvals, renewals, and exceptions recorded with who, what, and when, before anyone asks.
Access
Room to add providers where members need rides, without lowering the bar for any of them.
Credence shares the Latin root “credere” — to believe, to trust — with the word “credential.”
The name means the trust behind the credential. For a service that stands behind the people and vehicles your members ride with, there is no better foundation.
Start with the network you already have.
Tell us about your network and what you’re accountable for. In 30 minutes, we’ll walk through how Credence would credential it, using your own providers.