Platform

Built for healthcare transportation credentialing.

A comprehensive platform that connects Health Plans, Transportation Providers, and Drivers around a single source of truth for credentialing compliance.

Real-time compliance engine

Multi-tier compliance evaluation across providers, drivers, and vehicles — computed in real time against plan-defined policies. Know your network's compliance status at any moment.

Document processing

Automated data extraction from uploaded credentials. Drivers upload their documents and the system parses, validates, and stores them securely.

Driver credentialing

Guided upload workflows for licenses, insurance, certifications, and training. Drivers follow a clear checklist to reach full compliance.

Provider network management

Health Plans add Transportation Providers to their network, assign policies, and monitor provider-level compliance status in one place.

Identity verification

Government-grade identity proofing. Verify driver identities with confidence before they ever touch a member.

Background checks

Integrated background checks with a built-in consent flow, automated status tracking, and result updates.

Expiration monitoring

Automated expiration alerts with configurable lead times. Notify drivers and providers before credentials lapse.

Policies

Health Plans define custom policies with required and optional credentials and lifecycle management.

Dashboards & reporting

Role-specific dashboards for drivers, providers, and plans. Compliance history ledger, daily snapshots, and CSV exports.

Vehicle management

Track vehicles in your fleet, assign drivers, upload vehicle credentials, and ensure wheelchair accessibility compliance.

License & registry lookups

Automatic license-standing checks against public regulatory datasets. Confirm drivers are in active standing where it's required.

Integrations

Connected to the systems that matter.

Credence integrates with industry-standard services to automate verification and reduce manual work.

Background checks

Automated criminal, motor-vehicle, and SSN checks with consent flow and result updates.

Identity verification

Government-grade identity proofing. Drivers verify once, and their status syncs automatically.

Registry & license lookups

Real-time driver-standing checks against public regulatory datasets.

Why Credence

Purpose-built, not bolted on.

Built for healthcare transportation, not retro-fitted

Unlike generic credentialing platforms, Credence was designed from day one for the unique requirements of healthcare transportation.

Health Plan-first design

The platform is built around the Health Plan's perspective — define requirements, monitor networks, and generate audit-ready reports.

Real-time, not batch

Compliance is computed continuously. When a credential expires or a background check clears, the status updates immediately.

Multi-stakeholder visibility

Every stakeholder — Health Plans, State Agencies, Providers, and Drivers — gets a tailored view with the information they need.

See it in action.

Request a demo and see how Credence can transform your credentialing compliance operations.

Request a Demo